General terms

Nomi and You DOO Skopje enables you to use the services and content of its website in accordance with the TERMS OF USE set out below. The terms of use apply to all content and services of the website www.nomiandyou.com. Users are deemed to be familiar with these terms if they use any part of our portal, and to accept that this website is used solely for personal purposes and at their own risk.

Company details

Nomi and You DOO Skopje

Address: ul. Ankarska 29A, Lok 1, 1020 Skopje, North Macedonia

Phone: 075 377 155, email: hello@nomiandyou.com

Web: www.nomiandyou.com

Company registration number (EMBS): 7850298

Tax number (EDB): MK 4057025575292

Activity code: 47.750, Retail sale of cosmetic and toilet articles.

Terms of use

Dear users, before using our services, please read the following terms carefully. Every visit to our website, as well as every purchase, means that you have read these terms and agree with them in full. If you find them unacceptable, please do not use this web application.

General provisions

Nomi and You may revise these terms at any time by updating this document. Please visit this page from time to time to review the current terms, because they are binding on you as a user.

Prices and products

All prices on the website are expressed in Macedonian denars (MKD) and include VAT (18%). Products are presented with details, photos and descriptions, but we do not guarantee 100% accuracy or availability. In the event of a technical error or unavailability, we will contact you.

Payment methods

We currently support the following payment methods:

Card, through online payment;

Cash on delivery.

Card payments are made on the secure page of cPay (CASYS). We do not see or store your card details.

Delivery

Deliveries are made by a trusted courier service throughout the territory of North Macedonia.

Delivery time: 1–3 working days;

Delivery cost: free delivery across the whole country.

Right of return

The customer has the right to return a product within 7 days of the day of receipt, provided that:

The product has not been opened or used;

The packaging is in its original condition;

A fiscal receipt or proof of order is enclosed.

The costs of the return are borne by the buyer. Once the product has been received and checked, we will issue a refund or a replacement.

Replacement of a product

If a product is damaged, wrong or incomplete, please contact us within 48 hours of receipt. We will provide a suitable replacement at no additional cost.

Liability

Nomi and You is not liable for:

Delays due to unforeseen circumstances (strikes, pandemics, weather conditions);

Inaccurate information provided by the buyer;

Improper use of the products.

Each product should be used according to the instructions on its packaging.

Data protection

Your personal data are processed in accordance with our Privacy Policy. We use them only for the purposes of ordering, delivery, communication and improving our service.

Intellectual property

All content on www.nomiandyou.com, including texts, photos, logos and graphics, is the property of Nomi and You DOO Skopje and may not be used without prior written consent.